- #Lost connection to chromecast device update#
- #Lost connection to chromecast device android#
- #Lost connection to chromecast device tv#
While it is possible to connect when your Chromecast and mobile device are on separate Wi-Fi frequencies or one may be connected to a wired ethernet connection, we have heard that some customers’ Wi-Fi routers may filter or block some traffic from passing from one to another. Please make sure that your mobile app or Chrome desktop web browser is updated to the latest version. Restarting the app and casting session should get you back in action, but if you are unable to connect to your Chromecast or see “No Devices Found”, then here are some things you can try. If you experienced a “random disconnect” from the casting session, this is most likely due to a temporary drop in the Wi-Fi connection or WiFi network instability. Google also has a lot of general support articles for Chromecast on its support site. You may need to conduct a Chromecast Factory Data Reset and then re-setup your Chromecast. #Lost connection to chromecast device android#
On Android devices, if you want to be very thorough, do the above process for clearing the app data & cache prior to uninstalling the app.
Uninstall the app, reinstall the app, and re-login. Turn on the Chromecast, and then turn on the mobile device. Then turn on the WiFi router and give it a couple of minutes to come back up. Then unplug the power to your WiFi router (this may also be your internet modem or gateway) and Chromecast.
Try power cycling the WiFi router and Chromecast. Press the "Clear Cache" button and then "Clear Data". Then press "Force Stop" and go to Storage. Go to Settings -> Apps -> MotorTrend app. Exit the MotorTrend app and make sure it is cleared from the background. On Android mobile apps, try clearing the MotorTrend app's cache and data. #Lost connection to chromecast device update#
Either update the network your mobile device is connected to or you can update the Chromecast with these directions. Compare the network on your mobile device to the Chromecast (on the Chromecast home screen it will be in the lower left of the screen). If you have multiple networks it is possible for your mobile device to be on the same router but a different network and the traffic between those frequencies and wired ethernet may be filtered. Commonly they will indicate if they are 2.4 GHz or 5.0 GHz. Most newer WiFi routers can have multiple networks at the same time.Your mobile device, Chromecast device, and WiFi router should ideally be within ~15 feet of each other.
#Lost connection to chromecast device tv#
It is recommended that your Chromecast device be powered with its own power supply and not the USB input of your TV or the HDMI port itself. Check to make sure that there are no other apps running in the background that could be interfering with casting from the MotorTrend app. Please make sure that your mobile device and MotorTrend app have been updated to the latest version as a first step. Make sure your Chromecast is turned on before you start the MotorTrend mobile app. Setting up Chromecast for the first time? Google has an article to help walk you through the process.Īlready have Chromecast setup but the casting icon is missing in the mobile app? Please close and restart the MotorTrend app after you make any changes so it can recheck for a device to cast to. Go to your device’s settings, scroll down to the MotorTrend app, and under “Allow MotorTrend to Access” make sure that the slider for Local Network access is enabled. If you are trying to cast to a Samsung TV, LG TV, Vizio TV, or use Apple AirPlay, then please check the articles in this section for those devices.Ĭasting a live event? For the best results when casting a live event from your mobile app, we recommend starting the cast, then selecting the live stream.Īpple Mobile devices with iOS 14 or later, need to give local network access to the MotorTrend app so it can connect to the TV. These tips also apply to casting to Sony Android TVs (2015 and later Android TV models) and TCL TVs that run Android TV. Here are some steps that will help resolve the most common problems with Chromecast.
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